Los Monteros

Terms and conditions

In accordance with Article 10 of Law 34/2002, of July 11th, on the Information Society and Electronic Commerce Services, the following is the identification data of the company that owns the domain “www.monteros.com”:

• Corporate Name: Monterotel, S.L.
• Tax ID: B93074300
• Registered office: Ctra. Cádiz, km 187, Marbella, Málaga
• Telephone: +34 952 771 700
• E-mail address: hotel@monteros.com

Registration Details in the (Spanish) Central Mercantile Register: Registro Mercantil de Malaga, Boletín 49, Referencia 113014

Details in the (Spanish) Central Mercantile Register: R.M. Málaga, Tomo 4782, Libro 3690, Folio 211, Hoja MA-105931, Insc. 1.

RTA Details: Denominación: Hotel Los Monteros Spa & Golf Resort 5* GL · Categoría: Hotel 5 Estrellas GL · Modalidad: Playa · Nº Registro: H/MA/00769

The user is solely responsible for the use of the services, links and hypertext included on this website. “Monterotel, S.L.” is not responsible for the illegitimate use that third parties may make of said material.

Nor “Monterotel, S.L.” or any other party involved in the creation, production or supply of this website will be responsible for the damages, costs, losses or direct responsibilities nor the indirect or punitive unforeseen events that could occur due to the access or use of this website.

“Monterotel, S.L.” does not guarantee the accuracy of the material contained on this website. Also, “Monterotel, S.L.” will not be responsible for the damages or virus that could infect your computer or any other device of yours due to the use or download of any material on the website.

The website uses information security techniques that are generally accepted in the business, such as firewalls, access control procedures and cryptographic mechanisms, all of which with the purpose of preventing unauthorised data access. In order to achieve this, the user/client accepts that the provider obtains data for the purposes of the corresponding access control authentication.

“Monterotel, S.L.” is not responsible for damages of any kind that may derive from the availability and technical continuity of the webpage’s functioning.

“In compliance with the Data Protection General Regulation (EU) 2016/679 of the European Parliament and the Council, on the 27th April 2016 and Organic Law 3/2018 of December 5th on Personal Data Protection and Guarantee of Digital Rights, we inform you that the provided personal data will be processed by MONTEROTEL SL with VAT number B93074300, addressed in MARBELLA (MALAGA), C.P. 29603, CALLE CARRETERA NACIONAL 340 Km 187 URBANIZACION LOS MONTEROS, to provide the requested service, and make the billing of it. {33} The legal basis for the processing of your personal data is the execution of the contracted service. The future offer of products and services will be based on the requested consent, and in the case of the withdrawal of this consent, this would never condition the execution of the contract.

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Delivery deadline:

There are no deliveries or deadlines since they are products that are consumed inside the establishment.

Payment methods:

Visa or MasterCard credit cards

Returns:

For all returns, please contact us with your invoice number and reason:

Copyright

All the audio-visual material, trademarks or any element subject to intellectual or industrial property included on this website belongs to “Monterotel, S.L.”, or has enough rights for its use. The reproduction of said material is only allowed exclusively for personal use and any unauthorised modification, copy, rental, loan, transmission or diffusion is strictly prohibited.

Privacy and cookies

“Monterotel, S.L.” informs you that all the personal data received through any form on this website will be handled with the most strict confidentiality in accordance with the entity’s privacy policy as well as with Organic Law 15/1999, of December 13th, of Personal Data Protection.

This data will be included in a file which is registered at the Registro General de la Agencia de Protección de Datos (General Registry of the Data Protection Agency). The main purpose of its creation, existence and maintenance is the handling of personal data with the objective of being able to manage the accommodation bookings that are made on this website or to send promotional messages. The recipients of this information are all assigned, registered, holders and contributors of all the departments and associated bodies in which the entity is organised, as well as the official bodies that require the assignment by law. Through the submission of the form, the sender agrees to the automated and documentary data processing of the details included on our database. We may use third-party service providers to process your personal information on our behalf. For example, we may share some information about you with these third parties so that they can contact you directly by email regarding your stay (for example: to obtain post stay reviews about your travel experience). “Monterotel, S.L.” informs you that you have the right to access, modify and cancel your details as well as to notify any alteration or modification which may occur. To exercise such rights and any clarification, you can send an e-mail to: hotel@monteros.com

Monterotel, S.L. is a beneficiary of the European Regional Development Fund, whose purpose is to promote the research, technological development and innovation, and thanks to which it has developed a new business line to support the creation and consolidation of innovative businesses. In Marbella, February 5th 2018. Support was received from Programa InnoCámaras by Málaga’s Chamber of Commerce.

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