Travelling with dogs

Estimado huésped,

Permítame darle la bienvenida al Hotel Los Monteros Spa & Golf Resort 5* GL.

Es para nosotros un placer poder ofrecerle nuestros servicios, es nuestro compromiso y principal motivación el que su estancia sea placentera, segura e inolvidable.

Así mismo, quisiera informarle acerca de nuestra carta de temporada y variedad de productos sin gluten. Poseemos la certificación de la Federación Española de Asociaciones de Celíacos (FACE) y de la Asociación de Celíacos de Málaga (ACEMA) cumpliendo todos los requisitos tanto en lo referente a la composición y trazabilidad de los productos utilizados, como al no menos importante, proceso de elaboración de los diferentes platos que conforman nuestra oferta gastronómica sin gluten.

Además, puede disfrutar de productos sin gluten en los diferentes bares y restaurantes de nuestro hotel con total seguridad y tranquilidad, así como en el servicio de Room Service 24 horas.

Por supuesto, por su tranquilidad, pongo a su disposición a nuestro equipo Alimentos y Bebidas para facilitarle toda la información que pueda necesitar respecto a los productos o al proceso de elaboración de los mismos.

No dude en solicitar en recepción más información e inmediatamente un componente del equipo le atenderá personalmente y gestionará su petición, pues nuestro principal objetivo es conseguir la completa satisfacción de todos nuestros huéspedes.

Quiero aprovechar la ocasión para agradecerle, sinceramente, que haya elegido el Hotel Los Monteros Spa & Golf Resort 5* GL para su estancia en Marbella y les deseamos una agradable estancia.

Siempre a su disposición,

Fernando Al–Farkh García Director General

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Your pet dog is welcome at the hotel! Enjoy your stay with your best friend.

Terms of accommodation

Pet policy

Having problems travelling with your dog?

At our hotel with spa in Marbella we welcome both you and your dog. We know how special they are in your family and the problems which occur when it comes to travelling with them.

Forget about having to leave him at home and plan your holidays at Los Monteros Spa & Golf Resort with your dog.

Dog services

Room amenities for dogs include:

Food and drinking bowl
Toys
Pet bed
Sweets
Disposal bags

PETS WELCOME POLICY HOTEL LOS MONTEROS SPA & GOLF RESORT 5*GL

Please read the information below where you will find some rules and regulations for our pets welcome policy to have in mind during your stay with us:

The Hotel has the right to accommodate guest with dogs on rooms without a carpet.
Only dogs up to maximum 10 kg. are allowed in the hotel.
Dogs in transit are to be carried, restrained by a leash, or placed in an animal carrier.
People who walk dogs are responsible for immediately cleaning up after their animals and discarding securely bagged pet droppings in the designated areas only.
We remind you that we will not be able to clean the room while your dog is inside. Please, let us know when you leave the room in order to clean it.
Dogs are not allowed to stay at the common areas of the hotel such as Front Desk, Pool area, Bar and Restaurant.
We kindly request you not to let your pets lay on the bed and sofa.
The dog’s owner has the duty to keep the animal in hygienic and safety conditions.
We kindly ask you to leave a phone number at the Front Desk if your dog is going to be alone in the room, in case we need to contact you for possible inconveniences to other guests.

We would like to inform you that the pets supplement includes a full Pet Kit:

Food and drinking bowl
Toys
Pet bed
Sweets
Disposal bags